Six Sigma | Business Analysis | |
---|---|---|
Purpose | Remove defects created by a process | Discover user needs and align with business objectives |
Approach | Remove variations in the process | Feedback from users |
Main Skill Set | Statistics | Analysis |
Objections | Forget to ask should we even do this, or is there a different, better approach. Most people are really bad at statistics. Removing all variation inhibits innovation and growth. | Too often just an order taker or list maker. Analysis is not a common skill. |